What is an (Public) Loss Adjuster and what is their role?
There is absolutely no difference between the Loss Adjusters who are appointed by your insurers and Public Loss Adjusters, other than who they work for! It is this simple change in perception which YOU need to consider when reviewing any submissions from the insurer’s Loss Adjusters.
Whenever an insurance claim event such as fire damage, flood damage, escape of water, theft or any of the insurance perils occurs, the event is often traumatic for YOU the policyholder and during this stressful period YOU need help.
The scale of the insured loss will determine YOUR needs in the days, weeks and sometimes the months following the claim event. There are an enormous amount of things to consider regarding the claim itself, including the arrangement of surveyors, building estimates for the repairs to the property, alternative accommodation and emergency payments are all items to be dealt with on a claim by claim basis.
In the case of commercial claims, consideration has to be given to the effects on production, sales and operations in general. It is of paramount importance for YOU to be able to return to ‘business as usual’ as quickly as possible.
ICC-Insurance Claims Consultants are there to help and if appointed will take over the entire claim for and on YOUR behalf, as professional Loss Adjusters.
ICC will, once appointed, head up a team of qualified and professional specialists who will ALL WORK ON YOUR BEHALF, these professionals may include surveyors, accountants, attorneys, accident reconstruction specialist companies and with the expert handling of the claim by YOUR Public Loss Adjusters and their presentation of the full details claim on YOUR behalf.
What is an (Insurance) Loss Adjuster and what is their role?
In the event of a claim, the insurance company will almost always appoint a professional representative, usually a Assessor, to protect the interests of the insurance company. It is important for the policyholders to be aware that these appointed representatives work for the insurance companies NOT for the insured, their fees are paid for by the insurers. In most cases, the policyholder is usually left to deal with insurance assesspr, who has gained a wealth of experience over many years. Usually they will simply tell the policyholder, what in their opinion, is the extent and value of any claim assuming they will honour the claim.
What is not identified in many cases is the fact that although the policyholder has every right to assume that the insurance company will honour the terms of the insurance contract and pay them out with the same speed that they require them to pay insurance premiums, sadly that is not the case and very rarely happens as a matter of fact. Often the insurance company may rely upon the various clauses of the policy to mitigate or reduce the extent of a claim and in some cases simply Reject the claim in its entirety!
